FAQ

I'm an electronics component distributor. How do I list availability and prices for my parts on Octopart?

If you don't already have an account with us, the first step to listing on Octopart is to sign up for our Company Tools. From there, you'll receive additional information on how to complete the registration process, how to use Octopart, and how to format your feed as a distributor.

I'm interested in banner advertising. Who should I get in touch with?

Please contact our business team.

I'm an electronics component manufacturer. Can I list my products on Octopart?

Absolutely! Much like for our distributors, the first step towards listing your parts on Octopart is to sign up for our Company Tools. From there, you'll receive additional information on how to complete the registration process, how to use Octopart, and how to format your feed as a manufacturer.

What is Octopart for Business?

Octopart for Business delivers high-impact solutions for businesses throughout the entire industry; from part manufacturers to distributors, EMS, PCBA, and everyone in between. Learn more at Octopart.com/business.

Do you have a rate card?

Yes, please email us at solutions@octopart.com for more information.

I have a few excess parts. Can I list them on Octopart?

Yes, you can, but you will still have to pay our minimum monthly fee. We strongly recommend that you list at least several thousand parts with us.

What formats can I send my part data in?

Currently, we can accept .csv, .xls, .xlsx, and tab-delimited files. For more information on additional feed formatting requirements, please take a look at our feed formatting page.

What's the minimum information necessary to list a part on Octopart?

We require that distributors provide the manufacturer name, MPN, SKU, and a distributor-url for every part being listed with us. If your company does not have a SKU system, you may use the MPN as the SKU. For additional information on distributor-url, required and optional headers, and manufacturer requirements, please see our feed formatting page.

How much does it cost to list my inventory?

We offer our services on a month-to-month basis, with a monthly minimum fee. There's no long-term contract, no membership fee and no cancellation fee. For details on all of our pricing information, please contact us via email at contact@octopart.com.

Do you offer free trials?

We aren't currently offering free trials.

What forms of payment do you accept? What's your billing model?

We currently accept Visa, Mastercard, and American Express. We may also accept wires for some international accounts. At the beginning of each month, you will receive an invoice and a click report detailing all activity rendered in the previous month.

How often can I update my inventory?

Manufacturers and distributors can update their inventory daily. We strongly suggest that updates be submitted at least every few days.

What information will I get about the clicks I'm receiving?

At the end of each month, we'll send you a plot of the clicks generated per day, and you'll also get a report of all click activity sent to you via Octopart for the month.

I'm a distributor of Y parts, but most of the parts listed on Octopart are Z. Can I still list my inventory?

If your parts are used industrially, in electronics, or you think they'd be useful to an engineer, manufacturer, or someone working in a lab, we'd be happy to list them. If you're not sure, contact us and we can figure out if Octopart would be a good fit for you.

A distributor is listed as authorized for my parts, but they are not actually authorized. How can I fix it?

Please email us at contact@octopart.com and we will fix it immediately.

How can I list as an Authorized Distributor?

There are two ways that a distributor can be listed as Authorized:

  1. You can become a distributor member of ECIA
  2. You can send us evidence from a manufacturer that you are authorized to sell their line. We can accept either a link to the location on the manufacturer's website citing you as an Authorized Distributor, or a copy of a recent distribution agreement with that manufacturer.

Are you hiring?

If you love electronics and think you could help us improve our service, check our jobs page and send us an email!